This policy explains what information Wellen Park Pool Service (“we”, “us”) collects through poolcleaningwellenpark.pages.dev, how we use it, and the choices you have. We keep this simple: we collect what we need to respond to you and run our business, and we don’t sell your information.
Information you give us
When you request a quote or contact us, we collect the details you enter, such as:
- your first name, mobile phone number and email address;
- your ZIP code, community and (optionally) street address;
- details about your pool and the services you’re interested in; and
- your preferred contact method and any message you include.
Information collected automatically
- Marketing attribution. To understand which of our marketing efforts work, the website records how you arrived — for example campaign tags in the link you clicked (UTM parameters), the referring website and the page you first landed on. This information is stored in your browser’s local storage and sent along with any quote request you submit.
- Basic usage events. We record simple, first-party events such as clicks on our contact and quote buttons and form starts, to measure how well the website works.
- Security data. To prevent spam and abuse, we process your IP address and browser information. We store only a one-way hashed version of your IP address, not the address itself. Our forms may use Cloudflare Turnstile, a privacy-focused bot-detection service provided by Cloudflare.
How we use information
- to respond to your request, prepare a quote and provide the services you choose;
- to contact you by phone call, text message or email about your request or service;
- to schedule and coordinate service, including with the professionals who perform it;
- to measure and improve our website and marketing; and
- to protect our website and business from fraud, spam and abuse.
Text messages
If you provide a mobile number, we may text you about your request and your service. Message and data rates may apply. You can reply STOP at any time to opt out of text messages. We do not share or sell your mobile number or text messaging consent to third parties for their marketing purposes.
How we share information
We do not sell or rent your personal information. We share it only:
- with service providers that help us run our website and business (for example, website hosting and data storage provided by Cloudflare);
- with the independent, qualified professionals who perform a service you request, limited to what they need to do the work; and
- when required by law or to protect our rights, our customers or others.
How long we keep information
We keep quote requests and customer records for as long as needed to respond to you, provide service and maintain reasonable business records, and then delete or anonymize them.
Your choices
You can ask us to access, correct or delete the personal information you’ve submitted by contacting us through our contact page. You can clear the attribution information stored by this website at any time by clearing your browser’s site data.
Security
We use reasonable safeguards, including encrypted connections (HTTPS) and access-restricted systems. No method of transmission or storage is completely secure, but we work to protect your information.
Children
This website is intended for adults and is not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The “last updated” date above shows when it last changed.
Contact
Questions about this policy? Reach us through our contact page.